Hello all,
Thank you for your patience regarding the release of the Gen 2 Tandem 612's. We understand the frustration everyone is feeling in anticipation of the next batch, believe us, we feel it too! Although we have not received a solid date on when the wheels will arrive, we are working closely with the factory to get concrete information on logistics. As soon as we get them we will relay them to you immediately. What the factory has told us is it should be sooner rather than later (one or two months).
We have begun a google form to collect emails to send out updates. Click below to sign up:
forms.gle/b8Tmu463S6z6GrDk9
For those who have already purchased the Gen 1 612's and are awaiting replacement with Gen 2's, please fill out the form below to begin the replacement process. It is our goal to replace all Gen 1's with Gen 2 wheels. Tandem will take care of the cost of the replacement wheels as well as the shipping, however, due to the logistical difficulty of replacing the Gen 1's, we cannot have them shipped back to us. Tandem will replace the Gen 1's with the understanding that the customer will not resell or allow any further amount of use.
forms.gle/fpzmQnHvdLZaJkvJ8
Thank you for your patience regarding the release of the Gen 2 Tandem 612's. We understand the frustration everyone is feeling in anticipation of the next batch, believe us, we feel it too! Although we have not received a solid date on when the wheels will arrive, we are working closely with the factory to get concrete information on logistics. As soon as we get them we will relay them to you immediately. What the factory has told us is it should be sooner rather than later (one or two months).
We have begun a google form to collect emails to send out updates. Click below to sign up:
forms.gle/b8Tmu463S6z6GrDk9
For those who have already purchased the Gen 1 612's and are awaiting replacement with Gen 2's, please fill out the form below to begin the replacement process. It is our goal to replace all Gen 1's with Gen 2 wheels. Tandem will take care of the cost of the replacement wheels as well as the shipping, however, due to the logistical difficulty of replacing the Gen 1's, we cannot have them shipped back to us. Tandem will replace the Gen 1's with the understanding that the customer will not resell or allow any further amount of use.
forms.gle/fpzmQnHvdLZaJkvJ8
